FAQ

OG Advisors is a vendor-neutral consulting firm that helps fire and EMS agencies evaluate, procure, and optimize their Fire RMS and ePCR software systems. Our services include software evaluations, procurement support, and fractional administration by experienced professionals.

We serve fire departments of all sizes, EMS and ambulance providers, municipal IT teams, and public safety agencies looking for expert guidance in Fire RMS and ePCR system management, selection, or optimization.

Vendor-neutral means we do not sell or receive commissions from any software vendor. We provide unbiased recommendations based solely on your agencys specific needs and goals.

OG Advisors was founded by Todd York after 20+ years in the Fire/EMS software industry. He saw the need for an advocate on the buyers sidesomeone who could level the playing field between software vendors and public safety agencies.

Unlike vendors, we dont push any particular solution. Weve sat on their side of the table and now advocate for you with deep industry insight, strategic planning, and hands-on implementation support.

We offer software stack inventory and evaluation, alternative solution comparison, procurement support, and fractional Fire RMS/ePCR system administration. These services are tailored to help public safety agencies make smarter software decisions.

Yes. We manage vendor outreach and demos, facilitate side-by-side comparisons, and help your team objectively evaluate what system is best for your operational needs.

Absolutely. We help write, evaluate, and manage RFPs for Fire RMS and ePCR software, including vendor negotiations, compliance checks, and contract planning.

We assess your current systems, gather input from users, identify gaps, and deliver actionable insights. The result is a clear understanding of whether your system meets today’s and tomorrow’s needs.

Fractional system administration provides your agency with access to experienced RMS/ePCR admins on a contract basis. This gives you expert-level support without hiring full-time staff.

The engagement is flexible based on your needs. We offer ongoing support or short-term coverage during staff transitions, holidays, or high-volume periods.

Yes. Many agencies use OG Advisors to provide continuity after key staff retire or leave. We step in immediately to minimize disruption and keep your systems running smoothly.

Yes. We specialize in aligning system configurations with your agency’s workflow—improving data accuracy, user experience, reporting, and compliance.

We offer flexible pricing based on project scope and ongoing needs. Contact us for a tailored quote—we focus on delivering ROI, not overhead.

Yes. Our initial consultation is completely free and comes with no obligation. It’s a way for you to get insight and see if we’re the right partner for your needs.

If you decide to move forward, we’ll provide a scope of work and project plan based on your priorities. You’re in control of how and when we engage further.

Absolutely. We often collaborate with IT staff to ensure technical alignment and reduce strain on internal teams. We become part of your team, not a replacement.

Yes. We serve agencies across the United States. Most of our work is done remotely, though we offer on-site support when needed.

Yes. We are experienced in supporting multi-jurisdictional platforms and regional system rollouts. We bring clarity and cohesion to complex deployments.

Our consultants are former RMS and ePCR software professionals with decades of experience. Many are retired or semi-retired fire/EMS administrators who understand your operations firsthand.

We are always looking for experienced Fire RMS/ePCR professionals who want flexible, meaningful contract work. Visit our ‘Become an OG Advisor’ page to learn more and apply.

Yes. Most OG Advisors work with 5–10 clients based on their availability. We value flexibility, work-life balance, and meaningful service to the public safety community.

We help avoid costly procurement mistakes, reduce vendor bloat, streamline system usage, and prevent data loss. Our fractional model also eliminates the need for full-time admin hires.

Yes. We can help design or enhance your Quality Assurance and Improvement workflows to meet clinical, operational, and compliance standards more effectively.

Schedule a free consultation through our website or email todd@ogadvisorsllc.com. We’ll learn about your goals and outline how we can support you.

We boast a 90% accuracy rate in system evaluations and a 60% success rate in procurement projects, ensuring you make confident, informed choices.

Weve proudly served over 100 agencies across the U.S. and Canada, guiding them through complex software decisions.

Our clients benefit from smarter procurement, avoidance of vendor confusion and bias, improved data quality and workflows, and reduced risk through ongoing fractional admin support.

We offer independent software evaluation, strategic procurement support, and ongoing fractional admin services tailored to your agencys unique needs.

Yes, we provide ongoing fractional admin support to help configure, optimize, and maintain your system without the overhead of full-time staffing.

Our vendor-neutral approach means we do not accept commissions from software vendors. Our recommendations are based solely on your agencys operational, technical, and financial needs.

Absolutely. We guide every step of the procurement process, including contract negotiation, to ensure you get the best terms.

We can assess your current setup, gather real user feedback, and identify opportunities for optimization or help you select a more suitable system if needed.

The timeline for a procurement project with OG Advisors varies depending on the agency’s specific needs and complexity. Our strategic process is designed to save you time by streamlining the evaluation and negotiation phases efficiently.

The first step to engage with OG Advisors is to request a free consultation. This allows us to understand your needs and discuss how our services can best assist your agency.

Your agency’s involvement is crucial. We work collaboratively, gathering real user feedback during system evaluation and guiding your team through vendor demos and strategic decisions to ensure the chosen solution fits your needs perfectly.

Yes, absolutely. We can assess your current Fire RMS or ePCR setup, gather real user feedback, and identify what’s working and what isn’t, providing solutions for optimization even if you’re not looking for a new purchase.

We offer ongoing fractional admin support to help configure, optimize, and maintain your system, providing continuous expert assistance without the overhead of full-time staffing, ensuring long-term system health.

Our services are tailored to your agency. We recommend contacting us for a free consultation to discuss your specific needs, after which we can provide a transparent proposal for our customized support.

Yes, we serve fire departments of all sizes, from small volunteer departments to large metropolitan agencies, as well as EMS providers, municipal IT teams, and other public safety agencies.

We specialize in Fire RMS and ePCR software systems. Our vendor-neutral approach means we are not tied to any specific vendor’s product but can provide expert guidance across the industry’s leading solutions.

Our team, including founder Todd York, brings over two decades of experience in the Fire/EMS software industry, providing deep industry insight, strategic planning, and hands-on implementation support.

We help agencies make confident, data-driven software decisions that lead to cleaner data, improved reporting, and optimized workflows, reducing the risks of data chaos and user frustration.

Our vendor-neutral approach means we sit on your side of the table, guiding you through every step from vendor demos to contract negotiation, ensuring you avoid vendor bias and pressured recommendations.

While not explicitly stated, successful procurement often involves migration. Our strategic procurement support and fractional admin services can guide data transitions and ensure smooth system implementation.

Our strategic procurement support aims to achieve significant financial benefits for our clients, demonstrating a high success rate in negotiating favorable contract terms.

We maintain a high client retention rate, reflecting our commitment to ongoing client satisfaction and the long-term value our services provide.

Our expert team provides ongoing configuration, optimization, and maintenance of your RMS or ePCR system, acting as a flexible resource without the need for your agency to incur the overhead of full-time staffing.

Yes, our system evaluation service assesses your current setup, gathers real user feedback, and helps define clear goals and needs before any procurement or optimization efforts begin.

Our services extend beyond procurement, including fractional admin support and strategic guidance to ensure ongoing system optimization and long-term success after implementation.